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Frequently Asked Questions (FAQ)

Everything you need to know about One World Connect and how to send money using our services

How do I send money using One World Connect?

To send money with us, you need to create an account first by signing up here, or on your mobile, you can download our app in the Apple App Store here or for Android, download on Google Play here. 

Once you’ve signed up, click the Send button to start sending with the best Peso exchange rate online!

Click here for instructions

Is One World Connect a licensed remittance provider?

Yes, One World Connect is a fully licensed and regulated Remittance Provider for the territories we operate, specifically Australia, the United Kingdom and the Philippines.

This means that One World Connect is safe and secure and you have the peace of mind to know that your money is safe and secure with us. Guaranteed!

OWC Licenses

How much does it cost to send using One World Connect?

One World Connect is free transfer for first time customers. 

We want you to try our service at no costs so we can prove to you that we are committed to providing you with great exchange rates and low fees every single day.

Do you have any discounts for new customers?

Yes! We offer promotions for brand new One World Connect customers. Please check our website regularly to ensure you don’t miss out on our promotions. These promotions may change from time to time, and eligibility restrictions may apply.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.

How is money delivered to my recipient?

When you transfer money with One World, you will be prompted to select a delivery option. The options available are based on where your recipient is located.

See below for the list of our partners.